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FAQ

Placing an order with Sportstadium.com

We have tried to make the ordering process as user-friendly as possible. You can checkout after ordering a product on the website, making a few simple clicks when the item has been placed in your shopping basket. You will then be taken to a page asking for your personal information, this is solely used to complete and send your order.

Your details will not be provided to any third parties without prior permission. If you wish, Sportstadium.com can keep you up to date with all the latest sports travel news, sports tickets and website developments. In addition, we are able to send you details of our latest packages. If you would like to receive the newsletter you can sign up in the ordering process, but there is always the option to unsubscribe if you no longer need the service.

After you have entered the required information and added your delivery address, you can choose the desired payment method on the same page. When you have completed the payment process we will send you a confirmation e-mail and take good care in executing the order.

Once the order has been processed you will receive your tickets within a few days.

Please note it is not possible to cancel your order once it has been placed, because the arranged travel and tickets are time-bound. See our general terms and conditions (Article 8.3.1).

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