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FAQ

Handling of complaints

You will receive confirmation from us when your complaint has been received. Please describe the problem as clearly as possible when you send an e-mail or letter, adding pictures of damage if the delivery process has been unsatisfactory. We also ask you to include your order number and contact details to speed up the process. We will respond within five working days via email or telephone to discuss the complaint and work towards a positive outcome.

Motorsport Experiences always strives to successfully resolve the situation.

Other Answers in the Category 'Complaints'